Executive readout
1,5 hours
A live walkthrough of findings, priorities and recommendations
UX & product health check
See your product clearly
An evidence-based review across UX, customer experience and compliance, with clear priorities for what to fix first
Get the answers that matter
- Q
Where is your product today?
AAn independent view of its current state
- Q
What’s holding it back?
AKey UX, CX and compliance gaps uncovered
- Q
Why does it matter?
AThe business impact behind every finding
- Q
What should you fix first?
AEvidence-based priorities and a practical roadmap
One assessment.
Six dimensions.
Every area is reviewed on its own and as part of the bigger picture.
Together, they reveal what drives or holds back your product’s performance.
- 1
UX diagnostics
Flows, usability, accessibility (WCAG 2.1 AA), design-system consistency and cross-platform parity
- 2
Compliance & regulation
Regulatory requirements, mandatory user flows and friction points
- 3
Customer journeys
Touchpoints, service interactions and experience gaps
- 4
Content & tone of voice
Information architecture, microcopy and messaging clarity
- 5
Benchmarking
Industry standards, competitor insights and best practices
- 6
Product operations
From brief to production, plus measurement gaps that limit product decisions.
Every finding starts with evidence
The problem, where it appears, and why it matters — stated neutrally and tied to evidence from the live product. The bold lead is the finding in one line.
Conversion — helps turn visitors and sign-ups into funded, investing users.
Retention — keeps existing investors active and coming back.
Trust — protects credibility and confidence — the currency of a wealth platform.
Accessibility — usable by everyone, including the 40–70 audience (WCAG 2.1 AA).
Regulatory — touches legal/compliance correctness.
The recommended direction. How to resolve it — enough to show our approach, not a full spec. Where relevant, framed to reduce friction without weakening compliance.
P1 — Critical. Blocks a core task or creates a compliance/trust risk (the investor can’t complete, is misled, or loses confidence).
P2 — High. Meaningful friction or inconsistency — the task completes, but with avoidable effort or confusion.
P3 — Polish. Cosmetic or minor; matters in aggregate, not on its own.
S — Small: hours / a quick change.
M — Medium: days.
L — Large: a project.
What you’ll receive
Health check report
100+ findings
Every finding, benchmark and recommendation — prioritised for action
Why it’s different?
Designed for real product decisions.
Beyond the interface
UX, customer journeys and compliance assessed as one product
Focused on business impact
Every finding explains why it matters to the business
Real-world context
Compared with competitors, industry standards and proven patterns
Prioritised for action
Helping teams focus on what matters most
How it works?
Three weeks · One outcome
Designed to fit around your team, not disrupt it
- 30 min
Kickoff
We align on scope, access and your priorities
- 1st Week
Discovery
Access, context and stakeholder input. Designed to fit around your team, not disrupt it.
- 2nd Week3rd Week
Assessment
Independent evaluation across UX & CX, Compliance & Regulation, Content & Communication, Benchmarking and Product Operations
- 1–1.5 hr
Executive Readout
Final presentation and Diagnostic Report
- 30min
Kickoff
We align on scope, access and your priorities
- 1stWeek
Discovery
Access, context and stakeholder input. Designed to fit around your team, not disrupt it.
- 2ndWeek3rdWeek
Assessment
Independent evaluation across UX & CX, Compliance & Regulation, Content & Communication, Benchmarking and Product Operations
- 1–1.5hr
Executive Readout
Final presentation and Diagnostic Report
Who runs your diagnostic?
Two experts · One methodology
Every diagnostic is led by the people who built the methodology behind it.
- Designed and scaled more than 50 digital products across fintech, banking and payments;
- working with international teams on products ranging from early-stage ventures to digital banking platforms serving millions of users including one of Central Asia’s largest digital banking ecosystems.
Andrey Arnautovich
International lawyer · 20+ years- Led legal strategy;
- product and international expansion across fintech, payments, e-commerce and technology;
- helping businesses launch;
- scale and operate in regulated markets across Europe, the Middle East and Africa.
Ready to get started?
UX & Product Health Check
Three weeks · One assessment · Two deliverables · Fixed price
€ 2,500 Fixed price · VAT Incl.
FAQ
Not in the diagnostic — we identify and prioritize. Implementation is a separate, optional engagement.
Three weeks end to end: a 30-minute kickoff, one week of discovery, two weeks of assessment, and a 1–1.5 hour executive readout.
Two deliverables. A live executive readout — 1.5 hours walking through findings, priorities and recommendations — and a health check report with 100+ findings, benchmarks and recommendations, each prioritised for action.
No. We assess how regulatory requirements show up in the product experience — mandatory flows, disclosures and friction points. It does not replace advice from your own counsel.
Very little. A 30-minute kickoff, access to the product, and a short round of stakeholder input during discovery. The assessment itself runs independently of your team.
Yes. The methodology comes from regulated, high-trust products, but the UX, customer journey, content and product operations dimensions apply to any digital product.